- May 24, 2013 - Alistair S. from Ballarat, Victoria
Hi Nelson,
Wow !, exceptional service , my lamps turned up today at lunch time .That’s a 24 hour turnaround to regional Victoria.
- May 6, 2013 - Kathy B. from Quirindi, New South Wales
Hi Nelson,
Please find attached the Purchase Order for the two projector lamps.Thank you for your help over the phone and I would like to say also how easy it was to deal with you and i appreciate the great service.
- May 3, 2013 - Jim W. from Emu Heights, New South Wales
Hi Dunstan,
Would just like to thank you for your great service and help in regards to light (globe) you supplied to us for our TV. As of today it is up and running, I can currently see a picture on the TV which we haven't had for several months so thank you very much for your excellent service, will certainly recommend you and your company to anyone who requires lamps of same nature.
- April 24, 2013 - Alice A. from Albion, Queensland
What a fantastic tracking system you have, this has helped us out very much
Thank you very very much!
- April 13, 2013 - Christopher L. from Pennant Hills, New South Wales
Many thanks. Look forward to purchasing from your company again in the future.
- April 3, 2013 - Janine G. from Caulfield North, Victoria
We have purchased replacement projector bulbs from you in the past and have been happy with your products as they are originals.
- February 8, 2013 - Daryl L. from Prahran, Victoria
Hi Dunstan
I have to say you have been terrific with your after sales support, so thank you.
- Sep 23, 2012 - Rob P. from Reservoir, Victoria
Dunstan thank you again for your great help. I run the projector this morning and it was working like new. The church congregation was very happy to see the projector running again. I thank you again and the church for your great service. May God bless you and your work. Thank you.
- Sep 19, 2012 - Peter W. from Beecroft, New South Wales
– new lamp received by courier this morning. Fantastic service guys. Thanks very much.
- August 7, 2012 - Lynne S. from Seeford, Victoria
Stock has arrived - great service - thank you !!!
- June 24, 2011 - George O. from Moorebank, New South Wales
Dunstan, may I take this opportunity to thank you very much indeed for your dedicated support. I wish we had more suppliers like you mate!
- Jul 31, 2012 - Mat B. from Darlinghurst, New South Wales
Thank you very much for organizing the shipping. I look forward to dealing with you in the future.
- Jul 29, 2012 - Tim M. from Melbourne, Victoria
The manager reminded me that there is a function coming up in a week or so, that requires projector. The owner was pretty pleased, that MyProjectorLamps was being so helpful in sorting through this lamp problem.
- May 3, 2013 - Kathy B. from Quirindi, New South Wales
Hi Nelson
Please find attached the Purchase Order for the two projector lamps.
Thank you for your help over the phone and I would like to say also how easy it was to deal with you and i appreciate the great service.
- Jul 27, 2012 - Patrick G. from W.A., Australia
Hi Guys,
I am very impressed with your service and take this opportunity to say thank you.
Buying online can leave one sceptical at times, but delivery in two days from NSW to Western Australia is exceptional.
Your phone assistance was also very helpful.
- Sep 12, 2012 - Brad A. from Mount Waverly, Victoria
Dunstan at myprojectorlamps.com.au has been outstanding in the customer service he has provided. He organised for a replacement DT00893 lamp for a Hitachi ED-A111 projector, after the original kept malfunctioning.
Dunstan was prompt in his replies, extremely courteous and understanding, and now we have a product which is working superbly. We couldn't be happier with the level of customer service provided, it was just outstanding.
- December 10, 2012 - Michele L. from Northbridge, New South Wales
It was great to meet you yesterday Dunstan. Thanks for all your help! Couldn't have done it without you!
- February 6, 2012 - David H. from Alexandria, New South Wales
Thanks for your assistance and sending me the manual. It’s all good now mate. It’s been a pleasure doing business with you.
- July 13, 2011 - Vicki F. from Fairfield Gardens, Queensland
Thank you so much for sending the lamp so quickly. I have received today!
- Jul 12, 2012 - Joanne L. from Babinda, Queensland
Just thought I'd let you know that the lamp arrived and is working well. Thanks for your quick response and good customer service.
- June 29, 2011 - Jeff S. from Cardiff South, New South Wales
Thank you for your excellent service.
- July 8, 2011 - Mark D. from South Perth, Western Australia
Thank you for your response. I will return the lamp and I do want a refund. I appreciate the quality of your service and know you can't always stop 'DOA's from happening. Next time we are looking for a replacement lamp I will definitely buy from you again.
- June 8, 2011 - Karen T. from Tyalgum, New South Wales
Thank you very much for your helpfulness and ensuring the speedy delivery of my projector lamp. It arrived today (morning ) and we are set to install it tonight. You will be recommended by us to others at our first opportunity.
- May 17, 2011 - Gazzaq M. from New South Wales
I purchased an 'Infocus LS7205 with Module' over the phone during the afternoon of Tuesday 10th May. The salesman, Dunstan, was very helpful as I had little or no idea what I actually needed.
I was surprised when the very next morning the lamp arrived in the post! Thank you very much MyProjectorLamps, great service.
- March 28, 2011 - Jeet G. from Upper Coonera, New South Wales
The projector lamp arrived today, thanks for the efficient service
- Jan 22, 2013 - Simon G. from Dublin, Ireland
Excellent service from MyProjectorLamps.
Arrived into work one morning to be greeted by a panicked colleague who was presenting to a customer when the lamp blew in the roof mounted projector (NEC M300WS). Fortunately, I had a portable projector as a temporary fix, but I urgently required a replacement bulb
Local supplier didn't have spare lamp, so did a Google which advertised MyProjectorLamps. Was a bit wary at first - Were they really in the EU? Did they really do overnight delivery? Did they process VAT correctly?
However, my fears were unfounded. Got excellent service from Ruben in the Dutch office who professionally handled my purchase (both voice and email communications), processed EU VAT excemption correctly, and immediately despatched package which was delivered by courier at 10am in Dublin the following morning.
So, to conclude, very happy with the service. And the price of the lamp was good with a fair charge for postage and packaging.
- May 22, 2012 - St. Mary's Boys National School from Ireland, Ireland
Projector Lamp. The order was placed at 3pm on Monday and received at 0850 the following morning. It was a pleasure to deal with a company that offer such exceptional service. I will be using you again. Thank you.
- October 16, 2011 - John C. from Kilkenny, Ireland
I found it easy to order by phone and Ania was exceptional with her level of customer service and helpfulness.
- May 5, 2010 - Leather from limk, Ireland
pj502 lamp purchased with this site..top class effort by all
i know where to go form now on for my projector lamp
- Apr 14, 2010 - evensteve from Dublin, Ireland
I received my lamp for my Philips Hopper projector one day after placing the order. The price was competitive the packaging was good and it works perfectly. This is easily the best service I have received in a long while.
- March 1, 2013 - Steve G. from Andover, Hampshire, UK
I ordered yesterday morning and MPL delivered in under 24 hours! Brilliant service!
- Feb 26, 2013 - Andrea B. from Suffolk, UK
I was incredibly impressed with the customer support for my order and the speed and efficiency with which the item was despatched and delivered.
I will definitely use My Projector Lamps again and will recommend them to other companies.
I wish all companies had the same ethos when it comes to their customers.
- Mar 1, 2012 - William A. from Edinburgh, Scotland, UK
Very happy with thier services! excellent quality, great gurantee, able to contact seller with ease and best of all shipping on time!! what more can you ask for when shopping online????! well what ever it is am sure they can answer it!
- Feb 28, 2012 - Andrew S. from London, UK
An excellent service! I urgently needed a lamp for a rather obscure out-of-production projector. On my mid-afternoon phone enquiry MyProjectorLamps confirmed exactly which lamp I needed, checked they had one in stock, completed my half-finished online order over the phone and despatched the lamp so it reached me just after 9am the following day. Couldn't ask for more or better!
- Jul 21, 2011 - Chris H. from Hartlepool, UK
I purchased a lamp 8 weeks ago but unfortunately the lamp blew after 7 weeks. I contacted myprojectorlamps and explained the situation, i honestly expected some problems but can honestly say the service has been excellent. One of the best companies i have dealt with on the net. Top that off with a price that was 4 times cheaper than anywhere else and you've got a great buying experience.
- Aug 15, 2012 - Michael from West Sussex, UK
I would highly recommend My Projector Lamps, I purchased a replacement lamp for a Mitsubishi projector which unfortunatly failed soon after installation, the responce was impressive to say the least, there was no problem in returning the lamp, and due to the fact that i had to purchase a replacement from elsewhere as the unit was going out on hire (other company charged £20 more) they agreed to supply a different lamp for another unit that I required a lamp for and refunded the difference.
There communication and customer service has been second to none and is so refreshing when so many companies just can't be bothered once they have made the sale, I will definatly be using My Projector Lamps when i next need a replacement.
- Dec 8, 2011 - Hazel from Cambridgeshire, UK
I have just ordered a second lamp from MyProjectorLamps for my InFocus IN82. The previous one has been running for the hours it is supposed to, it is showing no signs of failure, and has been indistinguishable from the manufacturers original that came with the projector. I ordered the lamp with module so that the old unit is there in case of 'emergency'. I had a minor problem with my browser on the ordering this time around, but a phone call sorted that out - Firefox was doing odd things, Chrome worked fine.
- Aug 10, 2010 - ilovelamps from London, UK
I ordered this lamp with ground shipping and still got it in 2 days. They were very courteous on the phone and helped me with my order since I do not like purchasing online. They provided a tracking number and I knew exactly when it would arrive. I would recommend them and would buy from again :)